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    The present general conditions of sale (hereinafter "terms and Conditions")
    apply to any purchase made by a visitor / natural person (hereinafter the "
    CLIENT") on the website (hereinafter the " SITE ") through the TOON ,
    SARL, registered at the register of commerce and companies in BASTIA under the number B 394 926 430,
    having its registered office Lot the oaks , France Tel : 0495461783, Fax : 0495613657,
    email : (hereinafter the " SELLER ").

Any order placed on the SITE necessarily implies acceptance without
reserve the CUSTOMER of these general conditions of sale.

The terms used below have, in these General terms and Conditions, the meaning
following :
"CLIENT" : means the contractual partner of the SELLER, who guarantees to have the quality of
consumer as defined by the law and French jurisprudence. In this respect,
it is expressly provided that CLIENT is outside any usual activity
or commercial.
"DELIVERY" : means the first presentation of PRODUCTS ordered by
the CUSTOMER to the delivery address indicated during the order.
"PRODUCTS" means all products available on the SITE.
"TERRITORY" : means the Metropolitan FRANCE, including Corsica (excluding

Article 2. OBJECT
These terms and Conditions govern the sale by the SELLER to its CUSTOMERS
The CUSTOMER is clearly informed and recognizes that the SITE is geared to consumers and
that professionals should contact the commercial service of the SELLER in order to
benefit of contractual conditions separate

The CLIENT agrees to carefully read these General terms and Conditions and accept them,
before proceeding to the payment of a control PRODUCTS placed on the SITE.
These General Conditions are referenced at the bottom of each page of the WEBSITE
means of a link and must be consulted prior to making an order. The CLIENT is
invited to read, download, print the terms and Conditions and in
keep a copy of it.
The SELLER advises the CUSTOMER read the terms and Conditions to each new
order, the most current version of these terms and Conditions shall apply to all new
order of PRODUCTS.
By clicking on the first button to place the order and then on the second to
confirm the said order, the CUSTOMER acknowledges having read, understood and accepted the terms and Conditions
And conditions without limitation or condition.

To be able to buy a PRODUCT, the CUSTOMER must be aged at least 18 years of age and have
the legal capacity or, if he is a minor, to be able to justify the agreement of its
the legal representatives.
The CLIENT will be asked to provide information on how to identify it by completing the
form available on the WEBSITE. The sign (*) indicates mandatory fields that must
be filled in for the CUSTOMER's order is processed by the SELLER. The CLIENT can
check on the WEBSITE the status of your order. The follow-up of DELIVERIES may, where appropriate,
be done using the online tracking tools of some carriers. The CLIENT
can also contact the commercial service of the SELLER at any time by mail
mail, to the address in order to obtain information on the status
of his order.
The information that the CUSTOMER provides to the SELLER when an order must be
complete, accurate and up-to-date. The SELLER reserves the right to request the CLIENT to
confirm, by any appropriate means, his identity, his eligibility, and information

Article 5. ORDERS
Article 5.1 Characteristic of the products
The SELLER endeavors to present as clearly as possible the main
characteristics of the PRODUCTS (on the information sheets available on the SITE) and mandatory information that the CUSTOMER must receive under applicable law (in the
these terms and Conditions).
The CUSTOMER undertakes to read this information carefully before placing an order
on the SITE.
The SELLER reserves the right to modify the selection of PRODUCTS available on the
SITE, in particular according to the constraints related to its suppliers.
Unless otherwise expressly stated on the SITE, all PRODUCTS sold by the SELLER
are new and comply with the european legislation in force and the applicable standards
in France.

Article 5.2. Procedure command
PRODUCT orders are directly placed on the SITE. To perform a
command, the CLIENT must follow the steps described below (please note, however,
the start page of the CLIENT, the steps may be slightly different).

5.2.1. PRODUCT selection and purchase options
The CUSTOMER will have to select the(s) PRODUCT(s) of his choice by clicking on the(s) PRODUCT(s)
question(s) and selecting the characteristics and the quantities desired. Once the
Selected PRODUCT, the PRODUCT is placed in the basket of the CUSTOMER. This last may
then add it to his shopping cart as many PRODUCTS as he wants.

5.2.2. Orders
Once the PRODUCTS have been selected and placed in his shopping basket, the CUSTOMER must click on the
basket and check that the contents of the command is correct. If the CUSTOMER has not
yet, it will then be prompted to log in or to register.
Once the CUSTOMER has validated the contents of the basket and it will be identified / registered,
will appear to his attention an online form completed and automatically
summarizing the price, applicable taxes and, where applicable, the costs of delivery.
The CLIENT is invited to verify the content of its order (including quantity,
characteristics and references PRODUCTS ordered, billing address, the
means of payment and the price) before validating its content.
The CLIENT can then proceed with the payment of the PRODUCTS by following the instructions
appearing on the WEBSITE and provide all the information necessary for billing and

For PRODUCTS for which options are available, these references
specific appear when the right options have been selected.
Orders placed must include all information necessary for the proper
processing of the order.
The CUSTOMER must also indicate the mode of delivery chosen.

5.2.3. Acknowledgement of receipt
Once all the steps described above are completed, a page appears on the
SITE in order to acknowledge receipt of the CUSTOMER's order. A copy of the acknowledgement of
receipt of the order is automatically sent to the CUSTOMER by mail
electronic, provided that the email address provided through the
registration form is correct.
The SELLER does not send any confirmation of order by postal mail or by

5.2.4. Billing
During the order procedure, the CUSTOMER must enter the information required to
the billing (the sign (*) indicate the mandatory fields to be filled in for the
CUSTOMER's order is processed by the SELLER).
The CLIENT shall clearly indicate all the information relating to the
DELIVERY, in particular the exact address of DELIVERY, as well as any potential code
access to the DELIVERY address.
The CUSTOMER shall then specify the method of payment chosen.
Neither the purchase order that the CUSTOMER establishes online or acknowledgment of the
order that the SELLER sends to the CUSTOMER by email does not constitute an
invoice. Whatever the mode command or payment, the CUSTOMER will receive
the original of the invoice to the DELIVERY of the PRODUCTS inside the parcel.
5.3. Date of the order
The order date is the date on which the SELLER acknowledges receipt of the online
command. The times indicated on the WEBSITE do not begin to run from this

5.4. Price
For all PRODUCTS, the CUSTOMER will find on the WEBSITE the price displayed in euros
taxes included, as well as any applicable delivery charges (based on the weight of the parcel,
excluding packaging and gifts, SHIPPING address and the carrier or mode of
transport chosen).
Prices include in particular the value added tax (VAT) at the rate in force at the
date of order. Any change in the applicable rate may impact the price of
PRODUCTS from the date of entry into force of the new rate.
The applicable VAT rate is expressed as a percentage of the value of the PRODUCT sold.
The prices of SELLER's vendors are likely to be modified. As a result,
the prices indicated on the SITE may change. They can also be modified in the event
offers, or special sales.
The prices indicated are valid, except for gross error. The applicable price is that indicated
on the SITE at the date on which the order is placed by the CUSTOMER.

5.5. Availability of PRODUCTS
Depending on the PRODUCT concerned, the SELLER applies inventory management " to flow
stretched ". Therefore, according to the case, the PRODUCT availability depends on stock
The VENDOR undertakes to honour orders received subject to availability of PRODUCTS
are available.
The unavailability of a PRODUCT is, in principle, indicated on the PRODUCT page concerned.
CUSTOMERS can also be informed of the restocking of a PRODUCT by the SELLER.
In any event, if the unavailability was not specified at the time of the order,
the SELLER undertakes to inform the CUSTOMER without delay if the PRODUCT is unavailable.
The SELLER may, at the request of the CLIENT :
Either propose to ship all PRODUCTS at the same time as soon as the PRODUCTS in
out of stock will again be available,
Or make a partial shipment of the available PRODUCTS in a first time,
and then to the shipping of the rest of the command when other PRODUCTS will be
available, subject to clear information concerning the costs of transport
additional that may be incurred,
Either offer an alternative PRODUCT quality and equivalent price, accepted by the
CLIENT. If the CUSTOMER decides to cancel its order for PRODUCTS unavailable, it will get the
refund of all monies paid for the unavailable PRODUCTS, without delay
and at the latest within thirty (30) days of the payment.

Article 6. Right of withdrawal
The modalities of the right of withdrawal are provided in the " policy of withdrawal ",
policy available in Appendix 1 of these and accessible at the bottom of each page of the
SITE via a hyperlink.

Article 7. PAYMENT

7.1. Payment methods
The CUSTOMER can pay its PRODUCTS online on the SITE following the methods proposed by the
The CUSTOMER guarantees the SELLER that he holds all the permissions required to use
the method of payment chosen.
The SELLER shall take all necessary measures to ensure the security and the
confidentiality of data transmitted online in the framework of the payment online on the
It is noted that all of the payment information provided on the
SITE are sent to the bank SITE and are not processed on the SITE.

7.2. Date of payment
In the case of single payment by credit card, the CUSTOMER's account will be debited as soon as the
order of PRODUCTS placed on the SITE.
In case of partial DELIVERY, the total amount will be debited from the account of the CLIENT within
early when the first parcel will be shipped. If the CLIENT decides to cancel his / her order of
The unavailable PRODUCTS, the refund will be made in accordance with the last
paragraph of article 5.5 of these General Conditions.

If the bank refuses to charge a card or other means of payment, the CUSTOMER must
contact the Customer Service of the SELLER in order to pay the order by any other means
a valid payment.
In the event that, for any reason whatsoever, opposition, refusal or other
transmission flow of money owed by the CUSTOMER would prove impossible, the order will be
cancelled and the sale automatically terminated.

Article 8. Evidence and Archiving
Any contract concluded with the CLIENT corresponding to an order in an amount greater than
120 euros TTC will be archived by the SELLER for a period of ten (10) years
in accordance with article L. 134-2 of the consumer code.
The SELLER agrees to archive this information in order to ensure a follow-up of transactions and
to produce a copy of the contract at the request of the CLIENT.
In the event of a dispute, the SELLER will have the opportunity to prove that its monitoring system
electronic is reliable and that it guarantees the integrity of the transaction.

Article 9. Transfer of ownership
The SELLER remains the owner of the PRODUCTS delivered until their complete payment by the
The above provisions do not preclude the transfer to the CUSTOMER, at the time of the
receipt by him, or by a third party designated by him other than the carrier, risk of
loss of or damage to the PRODUCTS subject to reservation of ownership, as well as
risk of damage they may cause.

Article 10. Delivery
The terms and conditions of DELIVERY of the PRODUCTS are provided in the " shipping policy "
referred to in Annex 2 hereof and accessible at the bottom of each page of the SITE via a link

Article 11. Packaging
The PRODUCTS will be packed in accordance with the standards of transport in force, in order to
ensure maximum protection for PRODUCTS during DELIVERY. CUSTOMERS
agree to abide by the same standards when returning PRODUCTS in the
conditions laid down in Annex 1 – Policy of withdrawal.

Article 12. Guarantees

12.1. Compliance guarantee
The SELLER is bound to deliver a compliant PRODUCT that is to say, specific to the expected use
of a similar and corresponding to the description given on the SITE. This compliance
also assumes that the PRODUCT has the qualities that a buyer can
reasonably expect given the public statements made by the SELLER, there
including in advertisements and on the labels
In this framework, the SELLER is likely to respond to the defects of conformity
existing upon delivery and defects of conformity resulting from the packaging,
instructions for assembly or installation when it was put to him, or has been
carried out under its responsibility.
The action resulting from the defect of conformity is prescribed by two (2) years from the
In case of lack of conformity, the CUSTOMER may request the replacement or
repair of the PRODUCT, at its option. However, if the cost of the CUSTOMER's choice is
manifestly disproportionate to the other viable option, given
the value of the PRODUCT or importance of the defect, the VENDOR may make a
refund, without following the option chosen by the CUSTOMER.
In the event that a replacement or repair would be impossible, the SELLER
undertakes to refund the price of the PRODUCT within 30 days of receipt of the returned PRODUCT and
in exchange for the return of the PRODUCT by the CUSTOMER at the following address Lot the oaks.

12.2. Warranty against hidden defects
The SELLER is obliged to guarantee in respect of hidden defects of the PRODUCT sold that the
render it unfit for the use for which it was intended, or which so impair that use that
the CUSTOMER would not have acquired it or would only have given a lesser price if he had
This warranty allows the CUSTOMER who can prove the existence of a latent defect to choose
between the refund of the price of the PRODUCT if it is returned and the refund of a
part of the price, if the PRODUCT is not returned.
In the event that a replacement or repair would be impossible, the SELLER
undertakes to refund the price of the PRODUCT within 30 days of receipt of the returned PRODUCT and
in exchange for the return of the PRODUCT by the CUSTOMER at the following address Lot the oaks.
The action resulting from latent defects must be brought by the CUSTOMER within a period of two
(2) years after the date of discovery of the defect.

Article 13. Responsibility

The SELLER's liability shall in no case be engaged in case of non-performance
or bad execution of contractual obligations attributable to the CUSTOMER, including
when entering his command.
The SELLER shall not be liable for, or considered as having failed to
hereof, for any delay or failure to perform, when the cause of the delay or non-performance
is related to a case of force majeure as defined by jurisprudence and
The French courts.
It is also specified that the SELLER does not control web sites that are
directly or indirectly related to the SITE. Accordingly, it excludes all liability
the title of the information published. Links to third party web sites are not
provided as a guide only and no warranty is provided as to their content.

Article 14. Personal data
The SELLER collection on the SITE personal data about its Customers, including
including by way of cookies. CUSTOMERS can disable cookies by following the
instructions provided by their browser.
The data collected by the SELLER are used to process the commands
placed on the SITE, manage the CUSTOMER's account, analyze orders and, if the CUSTOMER has
choose this option, send e-mail to commercial prospecting, newsletters,
promotional offers and/or information about special sales, unless the
CUSTOMER no longer wishes to receive such communications from the SELLER.
The CUSTOMER data are kept confidentially by the SELLER in accordance
in its declaration made to the CNIL, for the purposes of the contract, its execution
and in the observance of the law.
CUSTOMERS can unsubscribe at any time by logging in to their account or in
clicking on the hyperlink provided at the bottom of each offer received by mail
The data may be disclosed, in whole or in part, to providers of services
the SELLER involved in the ordering process. For commercial purposes, the
SELLER may transfer its business partners the names and contact information of its
CLIENTS, provided that the latter have given their prior consent upon registration on
the SITE.
The SELLER will specifically instruct CLIENTS if they want their data
personal to be disclosed. CUSTOMERS will be able to change your mind at any time on the WEBSITE or by contacting the SELLER.
The SELLER may also ask its CLIENTS if they wish to receive
commercial requests of its partners.
In accordance with the law n°78-17 of 6 January 1978 relating to computers, files and
freedoms, the CUSTOMER has a right of access, rectification, opposition (for
legitimate reasons) and deletion of his personal data. He may exercise this right by
sending an email to the address : or by sending a
mail-to-Lot the oaks.
It is specified that the CUSTOMER must be able to prove his identity, either by scanning a piece
identity, or by sending the SELLER a photocopy of his identity card.
Article 15. Claims
The SELLER shall provide the CUSTOMER a "Service telephone Client" to the number
next : 0495461783 (non-premium number).
Any claim by the CUSTOMER in writing must be sent to the following address : Lot
holm oaks.

Article 16. Ip
All visual and sound elements of the WEBSITE, including the underlying technology used,
are protected by copyright, trademark law and/or patents.
These elements are the exclusive property of the SELLER. Any person that publishes a site
web and want to create a hyperlink directly to the SITE must request the authorization of the
SELLER in writing.
This authorization SELLER shall in no case be granted permanently. This
link will need to be removed at the request of the SELLER. The hypertext links to the SITE, which
use techniques such as framing (framing) or the insertion by the hypertext links
(in-line linking) are strictly prohibited.

Article 17. Validity of the General terms and Conditions
Any change to the legislation or regulations in force, or any decision
of a competent court invalidating one or more provisions of these terms and Conditions
And conditions shall not affect the validity of these General terms and Conditions. Such
change or decision does not in any case the CUSTOMERS to misunderstand the present
General Terms And Conditions.
All conditions not specifically addressed herein shall be governed
in accordance with the use of the trade sector to individuals, for companies whose
headquarters is located in France.

Article 18. Modification of terms and Conditions
These Terms and conditions apply to all purchases made online on the
SITE, as the SITE is available online.
The General terms and Conditions are dated accurately and may be modified and
updated by the SELLER at any time. The General Conditions applicable are
those in force at the time of the order.
The modifications to the General Conditions will not apply to PRODUCTS
already purchased.

Article 19. Jurisdiction and applicable law
These General terms and Conditions and the relationship between the CUSTOMER and the SELLER
are governed by the French law.
In case of dispute, only French courts will be competent.
However, prior to any recourse to the judge, arbitral or of the state, will be privileged with the
negotiation in a spirit of loyalty and good faith to reach an agreement
amicable agreement upon the occurrence of any dispute relating to this contract, including
on its validity.
The party wishing to implement the negotiation process must inform the other
party by registered letter with acknowledgement of receipt, indicating the elements of the
conflict. If at the end of a period of fifteen (15) days, the parties do not reach an
agree, the dispute shall be submitted to the competent court designated below.
During the whole negotiation process and until its completion, the parties shall not
to exercise any legal action, one against the other and to the conflict object of the
negotiation. By way of exception, the parties are permitted to enter the court hearing the application or
to request the issuance of an order on the application. A potential action before the
court hearing the application or the implementation of a procedure on query results in the
parties no waiver clause of amicable settlement, except will
to the contrary.


Principle of withdrawal
The CUSTOMER has in principle the right to return the PRODUCT or to return the
SELLER or to a person designated by the latter, without undue delay, and not later than
within fourteen (14) days following communication of the decision to withdraw, to
unless the SELLER offers to collect the PRODUCT.
Withdrawal period
The withdrawal period expires fourteen (14) calendar days after the day on which the CUSTOMER, or
a party other than the carrier and indicated by the CUSTOMER acquires, physical possession
of the PRODUCT.
If the CLIENT's order relates to several PRODUCTS and if those PRODUCTS are delivered
separately, the withdrawal period shall expire fourteen (14) days after the day on which the CUSTOMER,
or a third party other than the carrier and indicated by the CUSTOMER acquires, physical
possession of the last PRODUCT.
Notification of the right of withdrawal
To exercise his right of withdrawal, the CUSTOMER must notify its decision to withdraw from the
this contract by means of a statement devoid of ambiguity to : Batch the holm oak or
He can also use the form below :
To the attention of [*] (*Coordinates)
Telephone number of the SELLER* :
Fax number of the SELLER* :
E-mail address of the SELLER* :
I want to notify you hereby my withdrawal from the contract related to the sale of the PRODUCT
below :

PRODUCT reference
N° of the invoice :
N° order :
- Ordered the [____________]/received the [________________]
- Means of payment used :
- Name of the CLIENT and, if applicable, of the beneficiary of the order :
- CLIENT address :
- Delivery address :
- Signature of the CUSTOMER (except in the case of transmission by e-mail)
- Date

To ensure that the withdrawal period is respected, the CLIENT must send its
communication concerning the exercise of the right of withdrawal before the expiry of the period of

Effects of withdrawal
In the event of withdrawal by the CUSTOMER, the SELLER undertakes to refund the entire
of the paid sums, including the costs of delivery without undue delay and in any state of
cause, no later than fourteen (14) days from the date the SELLER is notified of the
willingness of the CLIENT to withdraw from the contract.
The SELLER will make the reimbursement using the same means of payment as
the one that the CLIENT will be used for the initial transaction, unless the CUSTOMER agrees
expressly a different way, in any event, this refund
there will be no charge to the customer.
The SELLER may withhold the reimbursement until the goods have been received or until the
CUSTOMER has provided proof of shipment of the property, whichever is the first
of these facts.

How to return
The CLIENT shall, without undue delay and in any event not later than fourteen (14)
days after communication of its decision to withdraw from this contract, return the
well,: Lot the oaks.
This deadline is deemed met if the CUSTOMER sends back the goods before the expiry of the period of
fourteen days.
Return costs
The CUSTOMER will bear the direct costs of returning the goods.
State of the returned property
The PRODUCT must be returned following the instructions of the SELLER and include
all of the accessories delivered.
The responsibility of the CUSTOMER shall only be liable in respect of the depreciation of the property resulting from
manipulations other than those necessary to establish the nature, characteristics
and the proper functioning of this PRODUCT. In other words, the CUSTOMER has the
possibility to test the PRODUCT, but its responsibility could be engaged if it conducts
manipulations other than those necessary.
The PRODUCTS are packed in accordance with the standards of transport in force, in order to
ensure maximum protection for PRODUCTS during DELIVERY. CUSTOMERS must meet the same standards when returning PRODUCTS.

In this respect, the CUSTOMER is asked to return the PRODUCT which does not suit him, in its original packaging
and in good condition, clean its remarketing.
Exclusions the right of withdrawal
The right of withdrawal is excluded in the following assumptions :
The supply of goods or services whose price depends on fluctuations in the market
The supply of goods made according to CUSTOMER specifications or clearly
Supply of goods liable to deteriorate or expire rapidly
Supply of audio or video recordings or software in sealed that have been
unsealed after delivery
Newspaper, periodical, magazine (except subscription contract)
Provision of accommodation services other than residential purposes,
transport of goods, car rental, catering or services related to
leisure activities if the offer provides a date or period of specific performance
Supply of goods which by their nature are mixed inseparably with
other articles
Supplies of goods sealed cannot be returned for reasons of
protection of health or hygiene and which were unsealed by the CUSTOMER after the

the supply of alcoholic beverages whose price was agreed at the time of the
conclusion of the sales contract, the delivery of which can only be done after 30
days and whose actual value depends on fluctuations on the market beyond the
control of the SELLER.
Supply of digital content not supplied dematerialized if the execution has
started with the express prior consent of the consumer, which has also
acknowledged that he will lose his right of withdrawal
the contracts concluded at a public auction

Delivery area
The PRODUCTS offered can only be delivered within the TERRITORY.
It is impossible to place an order for any delivery address located outside
of this TERRITORY.
The PRODUCTS are shipped (to) address(s) of delivery that the CUSTOMER will have indicated(s)
during the order process.
Shipping time

The time to prepare a command and then generate the invoice, before shipment of the
PRODUCTS in stock are mentioned on the SITE. These times are exclusive of weekends or
An email message will be automatically sent to the CUSTOMER at the time of
the shipping of the PRODUCTS, provided that the email address listed in the
registration form is correct.
Times & delivery Charges
During the order process, The SELLER informs the CLIENT of the time limits and formulas
shipping options for the purchased PRODUCTS.
Shipping costs are calculated based on the mode of delivery. The amount of these
costs will be payable by the CUSTOMER in addition to the price of the PRODUCTS purchased.
The details of the time and cost of delivery is detailed on the SITE.

The parcel will be returned to the CLIENT against signature and upon presentation of an identity document.
In case of absence, a notice will be left to the CUSTOMER, in order to allow him to go
look for his parcel at his post office.

DELIVERY problems
The CLIENT is informed of the delivery date fixed at the moment when he chooses the carrier,
at the end of the online order process, before confirming the order.
It is stated that deliveries will be made within thirty (30) days maximum. A default,
the CUSTOMER must give notice to the SELLER to deliver within a reasonable time and in case
of non-delivery within this period, it may terminate the contract.
The SELLER will refund, without undue delay after the receipt of the letter of
termination, to the CUSTOMER the total amount paid for the PRODUCTS, taxes and shipping costs
included, using the same method of payment used by the CUSTOMER to buy

The SELLER is responsible until the delivery of the PRODUCT to the CUSTOMER. It is recalled that
the CUSTOMER has a period of three (3) days to notify the carrier of the damage or
partial losses noted during the delivery.